Answering Your Own Business Phone?

Feb 6, 2020

Many businesses find it necessary and profitable to outsource some of their operations.  One of the most common of these examples, especially for entrepreneurs, is an answering service.  With today’s technology, it can make a very small company look anything but.

Mike Switzer interviews Mel Carlen, vice president of operations for the North American headquarters of the British firm, MoneyPenny, in Charleston, SC.