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Protecting Utility Consumers in SC

South Carolina Business Review logo

In case you didn’t know, next week is National Consumer Protection Week and it is coordinated by the Federal Trade Commission to encourage consumers to take full advantage of their consumer rights and make better-informed decisions.  Our next guest’s state agency stays busy all year representing consumers of the investor-owned utilities in our state.

Mike Switzer interviews Landon Masters, community outreach and communications manager for the Office of Regulatory Staff in Columbia, SC.

After almost 20 years, Mike Switzer retired from Wells Fargo Securities in 2001 as Senior Vice President/Investment Officer and Certified Portfolio Manager. In 1999, he and his wife, Maggie, purchased and operated for eight years the Baskin Robbins ice cream store on Forest Drive in Columbia. They grew the store from a bottom-tier operation in the Baskin Robbins franchise system to one in the top 5% nationwide within three years, tripling sales along the way. While operating the ice cream store, Mike and Maggie received patents for a portable ice cream sink and fold-down sneezeguard they invented and in 2002 started Magnolia Carts, an ice cream cart manufacturing company, which they sold in 2013.