Duke Energy Carolinas is asking the Public Service Commission (PSC) to approve a rate increase of 7.6%, which amounts to about $10.38 per month for the average residential customer. The company serves customers living in the Upstate, including Greenville, Spartanburg and Anderson counties.
Duke Energy Carolinas says the rise in rates will cover efforts to strengthen the company’s grid, serve a growing customer base, improve storm readiness and maintain/enhance their generation; however, The South Carolina Department of Consumer Affairs (SCDCA) has intervened to represent the interests of consumers as the PSC Duke's request.
Customers have opportunities in October and November to be heard on the requested rate increase. All hearings will be held in-person, but customers can choose to testify virtually at the Thursday, November 13th hearing.
During the hearings, the PSC will hear testimony from those who pre-register first. More information on the hearings, including how to pre-register, can be found on the PSC website. Hearing dates and locations are:
- Monday October 6, 2025, 6 p.m. – Spartanburg County Council Chambers, Spartanburg County Administration Building, 366 North Church Street, Suite 100, Spartanburg, SC 29720
- Monday, October 13, 2025, 6 p.m. – Anderson County Council Chambers, 101 South Main Street, Anderson, SC 29624
- Tuesday, October 14, 2025, 6 p.m. – Greenville Technical College, Prisma Health Center for Health & Life Sciences, Multipurpose Room, 506 S. Pleasantburg Drive, Building #101, Greenville, SC 29607
- Thursday, October 16, 2025, 6 p.m. – Greenwood 50 Performing Arts Center, 1816 Cokesbury Road, Greenwood, SC 29649
- Thursday, November 13, 2025, 10 a.m. to 1 p.m. – In-person or Virtually: Public Service Commission Hearing Room, 101 Executive Center Drive, Columbia, SC 29210
- Thursday, November 13, 2025, 4 p.m. to 8 p.m. – In-person or Virtually: Public Service Commission Hearing Room, 101 Executive Center Drive, Columbia, SC 29210
As the consumer advocate, SCDCA can intervene in utility ratemaking before the PSC and serves to advocate for the interest of consumers, i.e.: those purchasing utility services for a personal, family or household purpose. As a part of SCDCA’s mission to educate the public, this information is distributed to make South Carolinians aware of this case and its potential impact on their lives.