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An archive of bulletins and stories about disaster recovery aid from the Federal Emergency Management Agency.

Helpline Still Available After Remaining Disaster Recovery Centers Close in South Carolina

Federal Emergency Management Agency

  The three remaining disaster recovery centers in South Carolina will close Friday, Jan. 29, at 6 p.m.:

  • Richland County Library Southeast, 7421 Garners Ferry Road, Columbia
  • Williamsburg Recreation Center, 2084 Thurgood Marshall Highway, Kingstree
  • Central Carolina Technical College, 853 Broad St., Sumter

Many services available at disaster recovery centers are also available by calling the FEMA helpline. 

Survivors of Oct. 1-23 storms and flooding can get help by calling 800-621-3362 or TTY 800-462-7585; those who use 711/VRS can call 800-621-3362. Lines are open 7 a.m. to 10 p.m. seven days a week until further notice.

Survivors can use the helpline to:

  • Ask questions about FEMA decision letters.
  • Learn how to appeal FEMA decision letters. All applicants may appeal.
  • Inquire about the status of a registration.
  • Provide change of address, telephone and bank account numbers and insurance information to avoid disaster assistance processing delays.
  • Receive information about FEMA home inspections.
  • Get other questions answered about federal disaster assistance.

Applicants should have their nine-digit FEMA registration number and ZIP code if they want to discuss their application.
For the latest information on South Carolina flood recovery operations, visit scemd.org and fema.gov/disaster/4241.