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Phoenix group helps people without permanent addresses get mail

WBUR | By Here & Now Newsroom

Published October 28, 2025 at 11:48 AM EDT

People without a permanent address or a government ID typically have trouble receiving mail.

In Phoenix this year, about 7,000 homeless people got letters and packages through a group called Keys to Change. But the future of that program is in jeopardy, as the Trump administration cuts funding for housing and services in favor of a more punitive approach to homelessness.

Here & Now‘s Peter O’Dowd speaks with ProPublica reporter Nicole Santa Cruz.

This article was originally published on WBUR.org.