The new digital map allows users to click or hover over icons to view details about officer responses, including whether arrests were made during an incident. To protect resident privacy, incident locations are displayed by block number rather than exact street addresses.
According to the department, the interactive map updates automatically each morning at 5 a.m. with data from the previous twenty-four hours. In addition to call activity, the platform connects users to local, state, and national community resources.
Department officials say the initiative was designed to increase transparency and keep the public informed about daily department operations.
The Civic Informer platform also introduces a streamlined online portal for residents to file reports for non-emergency incidents. Citizens can submit official reports for:
- Civil disputes
- Identity theft or fraud
- Larceny and lost property
- Property damage
- Nuisance animals
- Suspicious activity
- Unlawful communication or harassment
Once a user selects the incident type and completes the online prompts, officers review the submission and follow up if additional information is required.
Department officials say that the online portal is strictly for reporting past incidents. Any active crime in progress or emergency situation should still be reported immediately by calling 911.
Residents can access the interactive map and online reporting portal by visiting this link.