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The continuing supply chain saga

South Carolina Business Review
SC Public Radio
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Ever since the pandemic started we’ve been hearing about supply chain issues, most famously beginning with the toilet paper shortage. While we have been back in the saddle again (so to speak) as far as toilet paper goes, there are still problems, most notably with microchips. Our next guest says that the situation is less of a ‘supply chain’ problem and more of a ‘supply web’, or ‘network’ problem. Mike Switzer interviews Dr. Hee Yoon Kwon, assistant professor of Supply Chain Management at The Citadel in Charleston, SC.

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After almost 20 years, Mike Switzer retired from Wells Fargo Securities in 2001 as Senior Vice President/Investment Officer and Certified Portfolio Manager. In 1999, he and his wife, Maggie, purchased and operated for eight years the Baskin Robbins ice cream store on Forest Drive in Columbia. They grew the store from a bottom-tier operation in the Baskin Robbins franchise system to one in the top 5% nationwide within three years, tripling sales along the way. While operating the ice cream store, Mike and Maggie received patents for a portable ice cream sink and fold-down sneezeguard they invented and in 2002 started Magnolia Carts, an ice cream cart manufacturing company, which they sold in 2013.