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South Carolina Business Review

The Future of Travel Agents

By Mike Switzer
Published September 3, 2021 at 5:30 AM EDT
South Carolina Business Review
SC Public Radio

Contrary to popular belief, travel agents are still around and in business even after a dramatic decline in their business since the pandemic. So how are they doing now and will the industry survive?

Mike Switzer interviews Michael Graham, president of MGA Travel in Myrtle Beach, SC.

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Mike Switzer
After almost 20 years, Mike Switzer retired from Wells Fargo Securities in 2001 as Senior Vice President/Investment Officer and Certified Portfolio Manager. In 1999, he and his wife, Maggie, purchased and operated for eight years the Baskin Robbins ice cream store on Forest Drive in Columbia. They grew the store from a bottom-tier operation in the Baskin Robbins franchise system to one in the top 5% nationwide within three years, tripling sales along the way. While operating the ice cream store, Mike and Maggie received patents for a portable ice cream sink and fold-down sneezeguard they invented and in 2002 started Magnolia Carts, an ice cream cart manufacturing company, which they sold in 2013.
See stories by Mike Switzer