South Carolina Business Review

The pandemic and employee engagement

By Mike Switzer

Published October 15, 2021 at 5:30 AM EDT

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Employee engagement has always been an important part of a company’s ability to succeed, but it’s also often been a challenging part. Our next guest says that the pandemic has made it even more so.

Mike Switzer interviews Ross Robinson, co-founder of Bold Move International in Greenville, SC, a coaching and business consulting firm.

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Mike Switzer

After almost 20 years, Mike Switzer retired from Wells Fargo Securities in 2001 as Senior Vice President/Investment Officer and Certified Portfolio Manager. In 1999, he and his wife, Maggie, purchased and operated for eight years the Baskin Robbins ice cream store on Forest Drive in Columbia. They grew the store from a bottom-tier operation in the Baskin Robbins franchise system to one in the top 5% nationwide within three years, tripling sales along the way. While operating the ice cream store, Mike and Maggie received patents for a portable ice cream sink and fold-down sneezeguard they invented and in 2002 started Magnolia Carts, an ice cream cart manufacturing company, which they sold in 2013.

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