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Teachable Moments: Clyde the Chatbot

TRANSCRIPT:

For South Carolina Public Radio, I'm Dr. Rénard Harris from the College of Charleston. This is Teachable Moments, a minute of education for students and parents.

Across the country, artificial intelligence is reshaping how colleges support students. Many institutions are using AI-powered chatbots to provide 24/7 access to campus life resources. At the College of Charleston, Clyde the Chatbot is leading the way—checking in with students, answering questions, and offering support.

For some students, a chatbot is an easier first step. Research shows chatbots are helping foster engagement, streamline support services, and identify students in need earlier in the semester.

These tools don’t replace human support—they expand it. AI chatbots meet students where they are and offer help that is accessible and judgment-free.

For the College of Charleston, I’m Dr. Rénard Harris.

Rénard Harris is an Associate Professor of Management in the School of Business at the College of Charleston (2022-present). He teaches courses in Leadership and courses in Managing Diversity. His leadership course focuses on the dynamics of effective leadership, positive influence, and clear vision. His Managing Diversity course focuses on exploring culture, experiences, and identity as asset and resource of those less heard and less seen.